Shipping

Delivery Policy

Welcome to our shipping policy. At AD - Parfumerie, we are committed to providing you with a fast, reliable and transparent shipping experience so that you can receive your products within the agreed timeframes.

Order Preparation:
We are committed to preparing and dispatching your order within 24 to 48 hours of receiving payment and confirming your order. Our teams strive to ensure that your order is processed with care and precision.

Delivery:
We work with trusted logistics partners to deliver your order safely and as quickly as possible. Delivery will take an average of 2 to 4 working days from the date of dispatch, depending on your location and the delivery terms.

Shipping Methods:
We offer several shipping options to meet your needs, including standard and express delivery. Details of the shipping methods, associated rates and estimated delivery times will be clearly shown during the ordering process.

Parcel Tracking:
Once your order has been dispatched, you will receive a tracking number by email. This will allow you to track the status of your delivery and estimate the date you will receive your order.

Delivery Charges:
Delivery charges will be calculated based on the chosen delivery method, the weight and the destination of your order. These charges will be clearly shown when you finalise your order.

Returns and Delivery Issues:
If you encounter any problems with your order or have any questions regarding delivery, please contact us immediately. We are here to help you and resolve any issues relating to your delivery experience.