Have a question?

France: delivery within 2 to 4 business days with Colissimo, or 24 to 48 h with Chronopost.

Europe: delivery within 3 to 6 business days depending on the country.

International: worldwide delivery within 3 to 7 business days with DHL Express.

Once your order has shipped, you will receive a tracking number allowing you to follow your parcel in real time.

Yes. In the Île-de-France region we offer our exclusive Tournée Signature service, which allows home delivery within 3 to 24 hours maximum.

This unique service also lets you discover and smell our fragrances directly at home, for a personalised experience worthy of a true perfumery.

Yes, we offer an at-home perfumery experience in the Île-de-France region, perfect for discovering our fragrances in the comfort of your home.

If you are outside the Île-de-France region, you can book a personalised call online.

We will guide you in choosing your perfume based on: your tastes, your style, your budget, the occasion you have in mind. We offer quality fragrances suited to every budget.

Yes. At AD Parfumerie, we guide our customers in choosing their perfume based on: their budget, the desired longevity, the style sought, the occasion (everyday, evening, gift, etc.).

If you are unsure, you can: take advantage of our Tournée Signature in the Île-de-France region, book a personalised call, or use our online assistance.

Our goal is to help you find a fragrance that suits you perfectly.

Choosing a perfume is a personal experience that depends on your style, your tastes and the effect you are after.

To choose your perfume well, we recommend taking into account: your olfactory preferences (woody, floral, amber, fresh, fruity, gourmand, etc.), the occasion (everyday, evening, event, etc.), the desired longevity (light or intense), your personality and your style.

If you are unsure, our team can guide you through: our Tournée Signature in the Île-de-France region, a personalised remote call, recommendations tailored to your tastes and your budget.

Our goal is to help you find a fragrance that will become your signature.

Yes. We regularly offer exclusive promotional codes sent by email.

We invite you to sign up for our newsletter to receive privileged offers, new arrivals and benefits reserved for our community.

You have 14 days after receipt to make a return.

Return costs are at the customer's expense.

The product must absolutely be: unopened, unused, returned in its intact original packaging.

Any opened or used product cannot be taken back for reasons of hygiene and safety.

If your parcel arrives damaged, contact us quickly by email at contact@ad-parfumerie.com, attaching: photos of the parcel, photos of the product, your order number, your tracking number.

We will review your request and offer you a suitable solution as quickly as possible.

Yes, all our perfumes are 100% authentic.

We work directly with official brands or authorised distributors, in order to guarantee the authenticity and quality of every product offered at AD Parfumerie.

Yes, you can visit us at our store located in Pontoise (Cergy).

If you are in the Île-de-France region and cannot travel, you can also take advantage of our Tournée Signature, which lets you discover our fragrances directly at home.